Ticketing offers

Days out by bus
Leave the car at home and make the most of affordable, stress-free days out - no petrol costs, no parking fees, just great experiences across the region.
Whether you're heading to a museum, heritage site, or family favourite, travelling by bus unlocks exclusive discounts and lets you enjoy the journey as part of the adventure.

£2.50 Adult Single Cap
North East Mayor Kim McGuinness has extened the £2.50 adult bus fare cap, until at least March 2026. The cap was introduced in January 2025 and saves passengers at least 50p on every journey compared to the Government's £3 limit.

21 and under bus fares
If you’re 21 or under, you can now go by bus for just £1 or less. Or, you can buy a £3 unlimited day ticket to get round County Durham, Northumberland and Tyne & Wear – you can go by Metro or ferry too.

22 and over bus fares
Adults can now get a cheaper all day bus ticket to use across the North East. For just £7.50 you can travel all day across Northumberland, Tyne and Wear, and County Durham on any bus, the Metro, Shields Ferry, and the Northern Rail services between Blaydon and Sunderland.

Kids Go Free
Kids across the North East will get free travel for the school holidays! Bus, Metro, and the Shields Ferry will allow free travel for up to three children aged 11 and under, when travelling with an adult with a valid ticket or concessionary pass holder during school holidays over the next year.

Bus Passenger Charter
The Bus Passenger Charter sets out what you can expect when travelling on any of the region’s buses and what can be done if the experience falls short of our commitment to you.
Investment
The North East Enhanced Partnership put together a Bus Service Improvement Plan (BSIP) bid, and as a result the region was awarded £163.5 million by the Department of Transport.
This funding is being used on a variety of initiatives, including the fares and ticketing offers detailed above, and a regionwide bus passenger charter.
For more information on the BSIP or the North East Enhanced Partnership, please contact the bus team on buses@northeast-ca.gov.uk.
