We're making bus fares cheaper with the Mayor's Fares
💰 Adult single fares capped at £2.50
Capped below the Government £3 limit - saving passengers at least 50p on every journey.
🎉 Kids travel free during school holidays
Kids get free travel across the region on the bus, Metro and Ferry during school holidays.
🪙 £1 (or less) fares for under 21s
If you're under 21, you can travel by bus for £1 or less. Or, buy a £3 unlimited day ticket.
🎂 Cheaper all-day adult fares
For just £7.50, those 22 and over can travel all day across Northumberland, Tyne and Wear, and County Durham on bus, Metro and Ferry.
Save up to 25% on entry to top North East attractions when you travel by bus
Leave the car at home and make the most of affordable, stress-free days out - no petrol costs, no parking fees, just great experiences across the region.
Whether you're heading to a museum, heritage site, or family favourite, travelling by bus unlocks exclusive discounts and lets you enjoy the journey as part of the adventure.
We're making bus travel better
Our Bus Passenger Charter was developed by the North East Enhanced Partnership and sets out what you can expect when travelling on any of the region’s buses and what can be done if the experience falls short of our commitment to you. We want to make every journey as easy and reliable as possible.
⌚ Punctuality
Buses to be on time; normally arriving no more than 5 minutes late or 1 minute early.
🚍 Better connections
A network of bus routes running along all major roads connecting people to towns, cities and large employers.
👛 Value for money
A range of value for money tickets that can be used on any bus regardless of operator, with a range of payment methods including cash and contactless.
🧑🦽 Accessibility
Each bus to have space for at least one wheelchair or two pushchairs.
We're investing in public transport
The North East Enhanced Partnership put together a Bus Service Improvement Plan (BSIP) bid, and as a result the region was awarded £163.5 million by the Department of Transport. This funding is being used on a variety of bus initiatives, including the fares and ticketing offers detailed above, and a regionwide bus passenger charter.
For more information on the BSIP or the North East Enhanced Partnership, please contact the bus team on buses@northeast-ca.gov.uk.