Better bus travel across the region

The North East Bus Service Improvement Plan outlines regionwide ambitions to make buses more attractive by making them an affordable and practical alternative to using private cars for more people and helping existing bus users to travel more frequently.

Find out more about bus ticketing offers, our bus passenger charter, and how we're investing in bus travel across the region.

Ticketing offers

The bus

From Berwick to Beamish, Blyth to Barnard Castle, the bus takes all kinds of people to all kinds of places all over the North East. No need for parking, no fighting the traffic. Leave the stress behind. Why not give it a try?

White text reading 'Get Round for a £' circling a photo of a pound coin. All on a vibrant pink background.

21 and under bus fares

If you’re 21 or under, you can now go by bus for just £1 or less. Or, you can buy a £3 unlimited day ticket to get round County Durham, Northumberland and Tyne & Wear – you can go by Metro or ferry too.

Clock icon within a location pin above the text All day, anywhere.

22 and over bus fares

Adults can now get a cheaper all day bus ticket to use across the North East. For just £6.80 you can travel all day across Northumberland, Tyne and Wear, and County Durham on any bus, the Metro, Shields Ferry, and the Northern Rail services between Blaydon and Sunderland.

Family travelling on the bus.

Bus Passenger Charter

The Bus Passenger Charter sets out what you can expect when travelling on any of the region’s buses and what can be done if the experience falls short of our commitment to you.

Kids Go Free

Kids across the North East will get free travel for the school holidays! Bus, Metro, and the Shields Ferry will allow free travel for up to three children aged 11 and under, when travelling with an adult with a valid ticket or concessionary pass holder during school holidays over the next year. 


Investment

The North East Enhanced Partnership put together a Bus Service Improvement Plan (BSIP) bid, and as a result the region was awarded £163.5 million by the Department of Transport.

This funding is being used on a variety of initiatives, including the fares and ticketing offers detailed above, and a regionwide bus passenger charter. 

For more information on the BSIP or the North East Enhanced Partnership, please contact the bus team on buses@northeast-ca.gov.uk.

Couple travelling on the bus.
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